Terms and Conditions

Last updated: June 2026

These terms govern your use of this website and any services provided by Little Polar Apps Ltd (“we”, “us”). By engaging our services or using this website, you agree to these terms.

Little Polar Apps Ltd is a company registered in England and Wales. Contact: [email protected].


1. Services

We provide website design, development, and hosting services using Expanse CMS. The specific scope, deliverables, and fees for each engagement are agreed in writing before work begins.


2. Payment

 Fees

Fees are as agreed in the project proposal or service agreement. We reserve the right to update ongoing service fees (such as hosting) with reasonable notice — typically 30 days.

 Invoicing

Invoices are due within 14 days of issue unless otherwise agreed. We reserve the right to suspend services on accounts that are significantly overdue.

 Refunds

Completed work and time already spent are non-refundable. Where a project is cancelled partway through, you are liable for work completed to that point.


3. Client responsibilities

You are responsible for:

We are not liable for delays or problems caused by failure to provide required materials or information.


4. Intellectual property

Your content

Content you provide remains your property. You grant us a licence to use it for the purposes of building and maintaining your website.

Our work

On receipt of full payment, you own the website content and design created specifically for your project. Expanse CMS itself (the underlying platform, code, and framework) remains the property of Little Polar Apps Ltd and is licensed to you for use on your site. You may not copy, redistribute, or resell the platform.


5. Hosting

Where we provide hosting, we will take reasonable steps to maintain uptime and security. We do not guarantee 100% availability. We are not liable for losses arising from downtime beyond our reasonable control, including third-party infrastructure failures.

We reserve the right to terminate hosting for clients who use the service for unlawful purposes or in breach of these terms.


6. Limitation of liability

To the fullest extent permitted by law, our total liability to you in connection with any services shall not exceed the fees paid by you in the 12 months preceding the claim. We are not liable for indirect, consequential, or loss-of-business damages.

Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.


7. Confidentiality

We treat all client information as confidential and will not share it with third parties except where necessary to provide the service, or where required by law.


8. Termination

Either party may terminate an ongoing service agreement with 30 days’ written notice. On termination, any outstanding fees become immediately due. We will provide a reasonable handover period where applicable.


9. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


10. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last revised. Continued use of our services after an update constitutes acceptance of the revised terms.


Little Polar Apps Ltd · Ipswich, Suffolk · [email protected]